What is your Cancellation Policy?Updated 2 months ago
If you need to cancel your order:
Please contact us ASAP should you need to cancel your order. You can message us via our website chat or email us at [email protected]
If your order hasn’t been fulfilled yet, we’ll be able to assist you with a cancellation and refund you in full
If your order has already shipped, you’ll need to follow the below Cancelled Order Returns process in order to obtain a full refund.
Cancelled Order Returns
Once the order arrives to you, please avoid opening the package if you would like to return all items for a full refund
If the package is opened, and it contains Wild Toes or a Foot Sack, we cannot then accept a return on these items due to hygiene reasons
Please send us a message via our website chat or send us an email at [email protected] to notify us that you are ready to return the item along with a photo of the package
We’ll then provide you with a pre-paid return shipping label and instructions for returning the package