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What is your Cancellation Policy?Updated 2 months ago

If you need to cancel your order:

  • Please contact us ASAP should you need to cancel your order. You can message us via our website chat or email us at [email protected]

  • If your order hasn’t been fulfilled yet, we’ll be able to assist you with a cancellation and refund you in full

  • If your order has already shipped, you’ll need to follow the below Cancelled Order Returns process in order to obtain a full refund.

Cancelled Order Returns

  • Once the order arrives to you, please avoid opening the package if you would like to return all items for a full refund

  • If the package is opened, and it contains Wild Toes or a Foot Sack, we cannot then accept a return on these items due to hygiene reasons

  • Please send us a message via our website chat or send us an email at [email protected] to notify us that you are ready to return the item along with a photo of the package

  • We’ll then provide you with a pre-paid return shipping label and instructions for returning the package

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